At Star Villas our number one priority is keeping your family and our community safe. That is why we follow all government guidelines as well as recommendations as provided by the United States Centers for Disease Control. Please read the following policy closely to ensure your family has a safe and memorable experience exploring Costa Rica.
We are proud to report that since the borders opened in December of 2020 we have hosted guests from across the globe and have had zero positive cases from our guests and staff. We believe that our safety protocols have helped secure your safety.
Cleaning and Disinfection Properties
All of our villas undergo a two step cleaning and disinfection process as outlined by both the Costa Rican department of health and the CDC. Our staff enter the property after the guests have left wearing PPE, including masks and gloves. During the first phase a deep cleaning of the property is performed. Just like we would do prior to the pandemic. We then perform a second cleaning phase which disinfects the property. We also flush all the air conditioners and ventilate the properties between guests.
Guest Services
During the pandemic we will continue to offer exemplary service to our guests. We have had to make some changes to help keep everyone safe. All of our staff are temp checked daily, wear PPE, and maintain social distancing standards. Here is how some of our services have changed.
Returning Home
Every country has its own rules and guidelines for its citizens when returning home. We encourage you to take the time to find out if your home region requires quarantining or testing before returning home. If you are required to take a Covid test before returning home we can help coordinate that procedure. Please notify your personal concierge when you arrive so we have enough time to make sure the tests can be completed in time for your departure.
Exploring Costa Rica
We are so excited to have you join us to explore our beautiful country. We know you are going to embark on a memorable journey. As you are getting to know the people and our culture please keep in mind that safety for the locals is just as important as your safety. Please wear masks when in close proximity to people at stores, restaurants, and events. Wash your hands frequently and be patient as we are all navigating a complicated world.
We are looking forward to your visit, Pura Vida!
Helpful Resources
Rules and regulations are changing frequently. Be sure to take the time to double check that nothing has changed that may impact your stay.
Costa Rica-Star Villas is exclusively focused on serving vacationers in Costa Rica. The word Star is incorporated in our business name to capture the essence of our Mission Statement: Provide our guests with a Costa Rican vacation experience they will thoroughly enjoy and never forget.
The Hotel Hacienda Guachipelin Hike to Las Pailas Trail is a 3-hour activity. The trails showcase the power of the Rincon de la Vieja Volcano, one of Guanacaste’s largest and most active volcano. On this 3,5km guided walk, adventurers can enjoy stunning views of the volcano, the surrounding forest, any volcanic activity and wildlife. With more than 300 species of birds and wildlife, adventurers have an opportunity to see armadillos, iguanas, white-faced and howler monkeys. A private hike option of this tour is also available.
Rincon de la Vieja National Park offers a heady mix of rolling green hills, gushing waterfalls and lush forests. The park attracts travellers year-round who come to explore its hot springs, bubbling muds and picture-perfect waterfalls.
Rincon de la Vieja means “The Old Woman’s Corner” and was named after a local legend, which tells of a girl’s lover who was thrown into the volcano by her father. It’s said the woman became a recluse and developed healing powers, living out her days on the slopes of Rincon de la Vieja.
